As it has been brought to our attention, several orders that were placed through our website after December 20th, 2019 have been delayed.
Unfortunately, fulfillment and shipping are delayed due to worldwide travel restrictions. We have received information by some of our International Logistics Operations Affiliates that the situation is supposed to return to normal on February 18th, 2020.
Team Moonlitsmile sincerely apologizes for all the inconvenience this delay may have caused. We value each client of ours and appreciate your business.
We are doing our best to resolve the situation as soon as possible. Please feel free to contact us at firstname.lastname@example.org for any questions regarding your order. All tickets that have already been opened will be resolved as soon as possible.
Sales & Marketing Director